Quality Question Bank
for Exam preparation

Q2. Quality assurance is

1. all of the above
2. top management's intention regarding quality
3. functions determining implementation of the quality policy
4. actions to provide confidence of satisfying quality requirements
5. responsibilities and processes which implement quality management

Q3. Nonconformance is an expense of:

1. Profit of quality
2. Defects of quality
3. Quality of product
4. Cost of quality

Q4. Which of the following is false regarding when acceptance sampling is useful:

1. When testing is destructive
2. When 100% inspection cost is very low
3. When there are potentially serious product liability risk
4. When 100% inspection is not technically feasible

Q5. Quality control is:

1. evaluating overall project performance on a regular basis to provide confidence that the project will satisfy the relevant quality standards
2. taking action to increase the effectiveness and efficiency of the project so as to provide added benefits to both the performing organization and the project customer
3. assuming the production of goods that meet the highest standards of luxury
4. identifying which quality standards are relevant to the project and determining how to satisfy them
5. monitoring specific project results to determine if they comply with relevant quality standards and identifying ways to eliminate causes of unsatisfactory performance

Q6. In a quality management information system, there is a need to collect data and format such data into an information output that is useful to the project manager. In developing such an information system, it is good to remember that an optimum system does not supply all the information because ______________.

1. some information costs more to collect than it is worth
2. some information is not available for collection and input
3. most information relies on related data to generate the proper output
4. there is never enough information collected
5. the system is incapable of processing all the required information

Q7. During experimental design, a variable is defined as:

1. Treatment
2. Factor
3. Variance
4. None of these

Q8. A deliverable of the Improve phase is to:

1. Determine project goals
2. Identify and validate root causes
3. Develop a plan for controlling the implemented solutions
4. None of the above

Q9. Fish bone diagram is also known as?

1. Cause and effect chart
2. Ishikawa diagram
3. Both a. and b.
4. None of the above

Q10. Juran's quality management philosophy is based on three pillars namely planning, control and ______________.

1. Implementation
2. Improvement
3. Monitor
4. Design